Privacy Policy for gathercookware.com

1. Introduction
Welcome to gathercookware.com. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website (gathercookware.com) and make use of our services.

If you have any questions or concerns about this policy or our practices, you can contact us via the methods provided at the end of this document.

2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products or services, when you participate in activities on the website, or otherwise when you contact us.

The personal information we collect may include:

  • Identifiers: Such as your name, shipping address, and billing address.
  • Commercial Information: Records of products purchased, obtained, or considered.
  • Internet or Network Activity: Information on how you use our website, gathered automatically, as detailed below.

We also automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find more details in our Cookie Policy section.

3. How We Use Your Information
We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To send you marketing and promotional communications, subject to your preferences.
  • To send administrative information to you, such as order confirmations, updates on policies, or security alerts.
  • To fulfill and manage your orders, payments, returns, and exchanges.
  • To post testimonials on our website, with your prior consent.
  • To request feedback about your experience with our website.
  • To protect our website, including fraud monitoring and prevention.
  • To evaluate and improve our website, products, marketing, and your experience.
  • To comply with our legal obligations and enforce our terms and conditions.

4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on the following legal bases:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our separate Cookie Policy, accessible from our website homepage.

6. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights
Depending on your geographical location, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to and obtain a copy of your personal information.
  • Request correction or deletion of your personal information.
  • Restrict the processing of your personal information.
  • If applicable, data portability.
  • Opt-out of marketing communications at any time. You can usually do this by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us using the details provided. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Security of Your Information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk.

9. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us
If you have questions or comments about this policy, or about how we handle your data, you may contact our Data Protection Officer (or equivalent) through the contact form or designated contact point provided on our website at gathercookware.com.


Cookie Policy for gathercookware.com

This Cookie Policy explains how gathercookware.com uses cookies and similar technologies to recognize you when you visit our website.

What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide reporting information.

Why do we use cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate. We refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our users to enhance their experience on our site. Third parties serve cookies through our site for analytics and other purposes.

What types of cookies do we use?

  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance and Analytics Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
  • Functionality Cookies: Enable the website to provide enhanced functionality and personalization.
  • Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests and show relevant ads.

How can you control cookies?
You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas may be restricted. You can find more information about managing cookies in your browser’s help documentation.

The specific types of first- and third-party cookies served through our website and the purposes they perform are described in the table below (you can adapt this to list your actual cookies).

Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices.

Contact Us
If you have any questions about our use of cookies, please contact us via the methods indicated in our main Privacy Policy.